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Customer support long after the sale

Installation, training, and scheduled maintenance available anywhere in the USA and Canada


Offering the best customer support in the industry

BWB Technologies  USA LLC is proud to be the exclusive distributor of the award- winning, market-leading  BWB Flame Photometers in both the USA and Canada. We pride ourselves on providing the best service and support to our customers, long after we make the sale. 


Expert advice from technical specialists

The majority of flame photometers produced by other manufacturers generally provide poor technical and product support. BWB Technologies USA LLC has demonstrated that we have the staff, infrastructure and technical knowledge to answer your questions FAST!


Deal direct, not with a catalog supplier

When you buy from BWB Technologies USA you are dealing direct! Unlike catalog companies with thousands of products and limited or no skilled staff, BWB Technologies USA provides product experts who are available to help you.  


Our phones are manned 24/7. This means that you when you call us you will always speak to a REAL person not a recording. 


There may be infrequent occasions that our sales or support staff are  unable to take your call because they are busy assisting other customers. Our modern telephone system immediately transmits an email to the right individual who will contact you as soon as they are available.


Extensive internet knowledge base and video library

With a full library of training videos and information available on our site is a valuable resource both before and after you purchase your flame photometer. Click here to see our video library.

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